KUALA LUMPUR, 29 June 2020 – Leading eCommerce platform, Lazada Malaysia, has expanded its ‘Guaranteed Delivery’ promise from Klang Valley, to the whole country* in conjunction with its upcoming 7.7 Mid-Year Super Sale that guarantees Malaysians of timely and reliable LazMall deliveries.
Following its regional launch last year, the nationwide expansion of LazMall Guaranteed Delivery promises faster and more reliable deliveries, backed by hassle-free compensation, to more customers. Consumers beyond Klang Valley* will also be able to enjoy the LazMall delivery service starting from the Mid-Year Super Sale campaign on 7 July 2020.
“During a time when an increasing number of customers rely on us to get what they need without leaving their homes, expanding our LazMall Guaranteed Delivery promise ensures that we have the capacity to deliver to our customers in a timely manner, while offering great assortment, authentic goods, and free shipping with our upcoming 7.7 Mid-Year Super Sale. With the largest self-owned logistics network in the country and an average of nearly 70% of last-mile deliveries fulfilled in-house, Lazada Malaysia’s has been leading in deliveries and ready to manage peak-order volumes,” said Leo Chow, Chief Executive Officer, Lazada Malaysia.
This service supports two other existing promises from LazMall – ‘100% Authentic’ and ‘15-Day Returns.’ Together, it assures shoppers of high-quality, genuine products, an industry-leading 15-day easy return policy, as well as reliable delivery service that is now guaranteed to arrive on time. LazMall is the country’s leading virtual mall, boasting thousands of brands and authorized distributors, with nearly 300 thousand products made available to customers across Malaysia.
Customers can identify LazMall Guaranteed Delivery products by the following two icons: / . A ‘G’ indicates ‘Guaranteed Delivery’, and that customers can be assured to receive their orders by the promise delivery date, while ‘24h’ indicates that the delivery will be made within the next day. Once an order is made on LazMall, customers will see a stated delivery date on the Order Confirmation page. Customers will receive compensation automatically credited to their Lazada Wallet if it exceeds the promised delivery lead time, without the need to file a claim.
Expect platform-wide Free Shipping, Lowest Price Guaranteed, RM1 Crazy Flash Sales, and Crazy Brand Mega Offers when you shop with Lazada this 7.7 Mid-Year Super Sale

Lazada’s Shoppertainment Experience Creates Fun Ways for Consumers to Shop, Play and Win!
Lazada continues to bring exciting Shoppertainment experiences this 7.7 where shoppers can win exclusive grand prizes simply by being the fastest to accumulate LazCoins via the COINS page at the top of the app or, through Daily Missions and LazGames.
Stand a chance to win a Realme 6i smartphone by participating in Lazada’s Coin Race! 5 Realme 6i smartphones are up for grabs on 7.7 as well as other great prizes from Neckpro, Pandora, Habib, Edifier X3, Jabra Elite, PerySmith, Xiaomi and more.
Consumers can also use their earned LazCoins to redeem cash and great rewards:
- With a minimum spend of RM9.90, consumers can exchange 77 LazCoins for platform wide free shipping voucher on 7.7
- Exchange 17 coins for RM0.70-off Lazada Wallet voucher on 7.7
- Exchange 27 coins for exclusive 50% discount and RM7 discount seller vouchers
Maximise Savings with Lazada Wallet this 7.7
Lazada Wallet continues to be the preferred payment method on the platform due to its seamless, secure and hassle-free payment infrastructure. With more and more Malaysian’s adopting eWallets and digital payments as part of the ‘new normal’, Lazada Wallet continues to help consumers save more this 7.7 with a host of exciting wallet cash surprises and rewards.
Participate in the Lazada Wallet Heartbeat Experience and stand a chance to be one of 163 lucky winners to win a mystery prize from a total prize pool worth nearly RM100,000 from Legoland Malaysia Resort, Dorsett Hotels & Resorts, Mastercard, Viu, Photobook, San Francisco Coffee and Domino's. Simply visit Lazada’s Facebook and/or Instagram account, finish the caption "I love Lazada Wallet because..." and tag 3 friends on Lazada's Facebook and/or Instagram post in the comment section
New and existing Lazada Wallet customers will also enjoy a host of incentives from 30 June to 7 July:
- Top up: Consumers who top up their Lazada Wallet with a minimum of RM100 will stand a chance to win a total of RM27,777 cashback
- New Wallet Users: New Wallet Users will enjoy a RM5 wallet surprise to use on their purchases on 7.7
- Existing Wallet Users:
-- First 77 Lazada wallet customers who use their wallet to purchase items from Mid-Year Sale deals between 3-6 July will get RM77 credited into their wallet
-- All Lazada wallet users will also be able to collect a RM3 payment voucher to redeem on 7 July
- And a host of other brand sponsored cashbacks on 7.7