Tuesday, 17 October 2017

Nice Expo 2017 - An Ideal Promotion & Growth Platform For The Wellness Industry

The Wellness Cluster at the National Innovation & Creative Economy Expo 2017 (NICE 2017) has successfully concluded yesterday, attracting a total of over 8,000 visitors and generating sales worth RM30,000 from 12 to 16 October. 

Championed by Malaysian Bioeconomy Development Corporation (Bioeconomy Corporation), the Wellness Cluster featured 17 exhibitors, 62 booths and 32 participating companies who showcased their latest innovations, products, services and activities related to the wellness industry.  

Tuesday, 17 October 2017

AirAsia Japan Returns With Nagoya-Sapporo Service

AirAsia Japan, the Japanese affiliate of the world’s best low-cost carrier, is back in business with its maiden service from Nagoya to Sapporo.

The twice-daily service will commence on 29 October 2017, connecting Nagoya - AirAsia Japan’s main hub - to the capital of northern Hokkaido prefecture.

Tuesday, 17 October 2017

Tipping Feature With Credit Card Explained

With reference to the article in a local publication titled “Credit card machine with extra feature worries customers”, The Association of Banks in Malaysia (ABM) is reminding remind cardholders to carefully read and follow the prompts on the screen when making payments with their credit/debit cards. 

Banks have taken steps to provide training to merchants and their cashiers, especially in the food and beverage industry, with regard to the tipping feature for all payment cards.

Monday, 16 October 2017

Samsung Boost Efforts To Improve Customer Service Nationwide 

Samsung Malaysia Electronics has been upgrading its Smart Service programme in an effort to continuously ensure customer satisfaction throughout their ownership of Samsung devices and appliances. To meet the ever growing base of customers and their needs, Samsung has expanded its best in class service network online and in-shop across the country to provide greater convenience to customers.  

“We believe that customers satisfaction plays a vital role, not just in retaining our loyal customers but also in attracting new ones through postitive word of mouth referrals and strong customer service portfolios. We are constantly finding ways to upgrade and tailor our after sale services by understanding our local customers’ needs and wants,” said Elaine Soh, Chief Marketing Officer, Samsung Malaysia Electronics.  

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